- Initial training - continuing education
- Marseille
- work-linked training
- Eduniversal Ranking: 9th
Presentation of the training
In a context of increasing risks, be they social, health, environmental, industrial, etc., the Quality, Health, Safety and Environment functions are the subject of growing attention in both public and private organizations. The increase in the number of natural disasters and the growing demand from individuals for prevention and protection actions by local players makes it essential for any organization to have skills related to the reliability of services and products, the management of environmental external causes and the analysis of major risks. The ambition of public management, carried by the Institute, is that of raising awareness among all actors in the territory of the importance of managing the impacts of the activities of organizations while providing the best services to public service users and corporate clients. This Master's Degree is therefore intended to train tomorrow's quality managers and risk managers through theoretical and practical teaching, but also by confronting them with the realities on the ground through meetings with professionals in these fields. Complementary courses, such as crisis management and project management, reinforce the expertise of these students, who are destined to join both public and private organizations.
At the end of this Master's Degree, the student is capable of:
- ensuring and evaluate the quality of services (of a service or a company): set up a QHSE management system, conducting performance evaluation studies and audits, conducting a certification/excellence process.
- identifying and controlling risks to protect people, property and the environment: conducting risk analyses on a local scale, implementing actions to ensure the safety of staff, customers and users of public services (identification, preventive actions, impact control).
- placing the action of a company or a public service in a broader framework of public policies (e.g.: urban planning and natural space protection policies).
- contributing to building a resilient and sustainable society: meeting local actors of reference, developing socially responsible approaches, reacting during a major crisis.
- working as a team in the design, implementation, and evaluation of a project.
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Target audience
The master welcomes students in initial training with a view to integrating public or private organizations as well as people in continuing education for professional development.
It is ideal that the candidates are motivated, rigorous and sensitive to societal causes, especially environmental; indeed the general interest is a strong value of the master and these issues are a powerful engine of motivation and action for a successful training.
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Skills
The skills to be acquired in this Master's Degree are varied and numerous:
Cognitive skills:
- Mastering knowledge and methodologies derived from the theories and concepts of management sciences and law.
- Carrying out organizational diagnostics and study reports to improve the quality and risk management of an organization
- Understanding the standards
- Understanding, analyzing, and adapting to the organizational and territorial context
- Researching, analyzing and disseminating information
- Conducting literature searches and writing syntheses
Operational Competencies:
- Mastering the main quality and risk management tools
- Managing in a way that integrates the notions of quality, health, safety, and the environment
- Building process evaluation systems
- Conducting a project from conception to evaluation
- Expressing yourself in a professional situation in front of various types of interlocutors
- Mastering ICTs
- Communicating in English
Social and Relational Skills:
- Managing and leading workshops and work teams
- Synergizing and coordinating various skills
- Presenting orally in front of an audience and with ICTs
- Enhancing one's skills and expertise in a professional setting
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Organization of the training
Students are supervised by two available educational managers, benefit from a school reception on the same site as the courses, and meet with more than twenty professionals and teachers to help them find their place in professional life.
At the start of the 2022 academic year, the training will be organized on a sandwich basis, with 12 weeks of classes in Marseille - Canebière site (1 week per month), work experience (about 3 weeks per month) and exams spread out over the academic year, thus allowing the students to go back and forth with the field. The training followed and the experience acquired thanks to the work-study program are the subject of a dissertation and support in building a professional network.
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Content of the training
Semester 3:
Knowing and applying the QHSE fundamentals (12 ECTS)
Health and safety management
Quality management
Environmental management
Environmental law
Knowing and applying reference systems in a sectorial approach (9 ECTS)
Quality of health institutions
Quality of public services
Sectoral standards
Analyse risks and implement prevention and protection measures (3 ECTS)
Risk management and protection of natural areas
Risk management in urban areas
Participate in the steering of collective action on the territory (6 ECTS)
Governance of public action and citizen participation
Societal responsibility
Foundations of territorial resilienceSemester 4 :
Supporting environmental transition policies (3 ECTS)
Public marketing and environmental behaviours
Energy transition and climate change
Analysing and developing risk preparedness and adaptation capacities (3 ECTS)
Organisational reliability
Crisis management
Collecting and analysing data for evaluation in a process approach (3 ECTS)
Performance evaluation (audit and management control)
Quality and management of information systems
Designing, implementing and communicating in a project approach (3 ECTS)
Project management: tools and implementation
Communicating in an intercultural context (3 ECTS)
English
Integrate and develop your expertise within a professional network (15 ECTS)
Workshops for professional integration
Dissertation methodology
Professional accompaniment - activity report
Dissertation and defence -
Further education and job opportunities
Further education:
Ph.D. in Sciences ManagementOpportunities :
- Sectors : public sector (40%) and private sector (60%)
- Targeted positions : positions of Quality, Environment, Health and Safety Manager, Major Risks Manager / Risk Manager, or Project Manager / Consultant on specific themes (CSR, circular economy, waste management, quality of life at work, evaluation, etc.). Other students take civil service exams (firefighter officer, customs, etc.) or set up their own business (consulting, innovation, etc.).
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Admission requirements
Admission is subject to application.
For students in initial training: a Master's Degree 1 in Public Management, or a diploma of equivalent level consistent with the professional project and the program.
For those in continuing education: a Master 1 in public management or equivalent functions in the public or private sector, consistent with the professional project of evolution or consolidation proposed by this program.
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Partnerships & training highlights
Numerous structures welcome our students for very enriching visits, including the CEA Cadarache, the Bouches-du-Rhône fire brigade, the Gardanne agro-ecological farm, and many others.
A partnership with the Faculty of Law and Political Science on the themes of environmental law, urban planning and the societal responsibility of organizations allows the meeting with other students and expertise complementary to the theme of the master.
Finally, the Master's Degree in Quality Management and Societal Risk Management is part of the Institut Méditerranéen de la Transition Environnementale (ITEM), an institute of excellence of Aix-Marseille Université.
Testimonial
My missions consist in piloting the establishment's project approach through the follow-up and evaluation of the objectives; in producing reports; in accompanying the training group in the approach related to ISO 9001 and Qualiopi certifications: quality policy, process approach, setting indicators, risk mana […]Read more
My missions consist in piloting the establishment's project approach through the follow-up and evaluation of the objectives; in producing reports; in accompanying the training group in the approach related to ISO 9001 and Qualiopi certifications: quality policy, process approach, setting indicators, risk management, drafting procedures, preparing and leading internal audits and management reviews; conducting internal and external satisfaction surveys, processing and implementing action plans; supervising and leading training sessions on quality management for agents; leading projects (e.g. creation of a dashboard); actively participating in the operational field: monitoring, statistics, communication and finally conducting economic studies to enhance the value of operational action - publications.
What I like most about my job :
- The diversity of the missions
- The diversity of profiles with whom I work
- The project-based approach
- The autonomy
Degree obtained at IMPGT:
Master 2 Public management course - Quality management and societal risk management (2017-2018)
My job as a Health, Safety and Environment (HSE) officer is to reduce risks in the workplace: accidents, near misses, occupational illnesses, etc. I have to identify the risks of malfunctioning in the organization as a whole or in more specific areas and recommend corrective or preventive actions depending on […]Read more
My job as a Health, Safety and Environment (HSE) officer is to reduce risks in the workplace: accidents, near misses, occupational illnesses, etc. I have to identify the risks of malfunctioning in the organization as a whole or in more specific areas and recommend corrective or preventive actions according to the degree of risk. In addition, I must be able to convince both management and employees of the merits of my approach... while demonstrating pedagogy to ensure that the changes are implemented smoothly.
What I like most about my job :
The fact of being in a "support function" necessary for the smooth running of the company, that it touches all departments of the organization and allows to acquire transversal skills.
Degree obtained at IMPGT:
My first mission is the preparation and implementation of the various audits. The second is to manage the documentation system. In terms of evaluation, internal and external surveys are conducted. Finally, my last mission is to update the Single Occupational Risk Assessment Document (DUERP). In addition to th […]Read more
My first mission is the preparation and implementation of the various audits. The second is to manage the documentation system. In terms of evaluation, internal and external surveys are conducted. Finally, my last mission is to update the Single Occupational Risk Assessment Document (DUERP). In addition to these missions, I lead various bodies.
What I like most about my job :
- Teamwork
- Field visits
- The challenges
Diploma obtained at the IMPGT :
Master 2 Public Management track - Quality Management and Societal Risk Management (2018-2019).
My missions are varied and wide-ranging, both at the strategic and operational levels: creation of the Sustainable Development and Social Responsibility master plan, benchmarking, and management of operational projects. Project management is an integral part of my daily work. […]Read more
My missions are varied and wide-ranging, both at the strategic and operational levels: creation of the Sustainable Development and Social Responsibility master plan, benchmarking, and management of operational projects. Project management is an integral part of my daily life.
What I like most about my job :
My missions are driven by the general interest, which is an important source of motivation for me on a daily basis. The transversal nature of the issues at stake in my job leads me to interact with a wide variety of people both inside and outside the University. This brings me a very enriching dynamic.
Diploma obtained at the IMPGT :
Master 2 Public Management course Quality Management and Societal Risk Management (2018-2019).
Second officer of the Fire and Rescue Center of Leuven, I have two distinct hats. The first is administrative. We are only two officers for a hundred or so personnel and we have to supervise the human resources aspect, the training and education of the personnel, the technical aspect and the infrastructure […]Read more
First officer of the Fire and Rescue Center of Leuven, I have two distinct hats.
The first is administrative. We are only two officers for a hundred or so personnel and we have to supervise the human resources aspect, the training and education of the personnel, the technical aspect and the infrastructures of the center in addition to transverse missions for the Marine Fire Battalion of Marseille (creation of orders, studies, investigation, project?).
As a substitute for the president of the officers of the Marseille Marine Fire Battalion, I am also invited to meetings and associated work.
My second hat is operational. I am a group leader and I am engaged as a Commander of Rescue Operations (COS) on large-scale interventions such as fires, road accidents, gas leaks, and large-scale health missions.
In the field, I almost always have at least twenty people under my command. The Fire and Rescue Center makes about 18500 interventions per year (that is to say almost 51 interventions per day) and having 30 vehicles at disposal, the operational activity is intense.
I am also a specialized officer for helicopter interventions, I can be involved in specific/inaccessible forest fires, ship fires at sea and counter-terrorism operations. Currently undergoing European training, I will eventually be deployable under the aegis of the European Civil Protection Mechanism on very large-scale operations following wars or natural disasters.
In addition to these two hats, I intervene as a GOC3 trainer at the ENSOSP (Aix pole and Vitrolles technical platform) as well as a FDF3 trainer at the ECASCValabre.
What I like the most in my job :
The daily challenge of the job. It has, for me, a deep meaning. Having so many organic and operational responsibilities in a first job allows you to grow very quickly from a professional and human point of view. No two days are alike, with many imponderables, whether administrative or operational, arising daily.
The diversity of the profession is particularly enriching and the continuous evolution, whether through assignments or training, allows for a real development of skills. The military framework requires a systematic rigor and a 365/24 involvement, without fail.
The credibility and trust of the men must be earned daily, as the former General De Villiers said.
Diploma obtained at the IMPGT :
Master 2 Public Management course - Quality Management and Societal Risk Management (2018-2019).
Contacts
Pedagogical managers :
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